Before you order
The website is an enquiry catalogue and does not take orders or payments. Ask the clinic for a written quotation stating the model, technology level, quantity, price, taxes where applicable, included accessories, fitting and follow-up services.
Trials and demonstrations
A demonstration is not automatically a take-home trial. Ask whether a trial is available for the chosen model, the duration, any deposit or charges, return deadline, condition requirements and deductions. No universal or free trial period is promised on this website.
Manufacturer warranty
Ask for the manufacturer warranty document for the exact device and accessories, including cover duration, exclusions and claim procedure. Battery, charger, moisture, damage and loss cover may differ. The clinic has not published a universal warranty period here.
Returns, cancellations and custom devices
Obtain the applicable cancellation, return and refund terms in writing before payment, including any conditions for custom-made devices or earmoulds. This page does not create a blanket return entitlement or replace statutory consumer rights.
Repairs and aftercare
Contact the clinic before bringing or sending a device for repair. Ask about inspection fees, estimates, expected handling and whether fitting adjustments or loan devices are included. Keep the invoice, serial number and warranty papers.
Questions and disputes
For an existing purchase, contact the clinic with your invoice or order reference and request the terms that applied to that transaction. Ask for Sudhakar Verma on +91 84290 68903 or visit the clinic address in the footer.
Shop No. 56, Doon ENT Hospital, Haridwar Road, Araghar, Dehradun, Uttarakhand 248001
+91 84290 68903 · WhatsApp